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Contact Snap-on UK
For information or help regarding any Snap-on Tools products, or if you need to contact your local Snap-on Tools franchisee:
Monday-Friday – 8.00am – 5.30pm
01536 413990
For information or help regarding any Sun & Hofmann garage equipment products:
Monday-Friday – 8.45am – 5.00pm
01553 692422
Complaints
Snap-on is committed to ensuring that you are provided with products and services that perform as we have led you to expect.
If however you are unhappy with any of our services, please make us aware so we can put things right. If you wish to make a formal complaint, please use the contact information detailed below.
Complaint about tools that are not on Finance
If you have an issue with a Snap-on tool or product that is not being paid for via Snap-on Finance please contact Snap-on Customer Services:
Telford Way Industrial Estate
Kettering
Northamptonshire
NN16 8SN
01536 413990
Complaint about my Extended Credit or Lease
Contact Snap-on Finance UK Ltd customer services:
Telford Way Industrial Estate
Kettering
Northamptonshire
NN16 8SN
01536 413909
Complaint about my Subscription
Contact Snap-on Subscriptions Team:
Telford Way Industrial Estate
Kettering
Northamptonshire
NN16 8SN
01536 413825
Select Option 1
For more information about how Snap-on will handle any complaints and details of our complaint procedures please click here.