x

Training & Support

  • Home
  • /
  • Training & Support

dedicated
Franchise

“The Snap-on programme is brilliant. The training gives you everything you need and there’s always someone on the end of the phone if you have problems.”
Craig Bishop

South West franchisee

No nonsense
training

Training starts with you jetting off for ten days of classroom-style training in the US. What you’ll learn..

Snap-on is a real, honest business. So it’s no surprise that our approach to training and supporting our new recruits in a no-nonsense one. We’ve trained over 430 franchisees in the UK and Ireland on how to launch and grow their business quickly and with maximum impact.

When you join us, you become part of a team. Our network is our family. And we look after you just as we would our family.

Product knowledge and application

Product knowledge and application

Getting comfortable with our most popular tools.

Marketing and merchandising

Marketing and merchandising

How to build great deals and showcase your stock.

Salesmanship

Salesmanship

We work on a proven ‘features and benefits’ approach to sales.

Credit selling

Credit selling

Helping your customer structure their purchases for long term benefits.

Customer service and management

Customer service and management

How to create and keep happy customers.

Business administration

Business administration

Behind the scenes work that keeps the wheels turning!

Basic accounts

Basic accounts

Cash collection and banking processes that are as easy as 1, 2, 3.

Computer training

Computer training

Getting you up to speed on your sales and stock systems.

Support
for life

Because we’re committed to making sure you have the best possible start to building your business, your one-to-one training continues with your dedicated Franchise Developer who will ride with you for your first four weeks.

This support includes..

Annual conference and Tool Show – training, networking and entertainment for you and your family

Dedicated Franchise Developer for your first four weeks

National marketing strategy and promotional materials delivered fortnightly

An additional 31 days of on-van support

Dedicated Franchise Developer for your first four weeks

Dedicated Sales Developer for life

Head office telephone support line through to all departments

National Franchisee Advisory Council – have your say on important topics

Monthly franchisee forums for training, new product launches and sharing ideas

Head office telephone support line.

Extra Support
Programmes

Rock ‘N Roll Tool Storage Trucks

Our team of 4 Tool Storage Sales Representatives (TSSR) will work with you on a two day Rock ‘N Roll event (approximately once a year). Our dedicated Rock ‘N Roll trucks showcase top of the range tool storage units and offer your customers a unique opportunity for a fully customised tool box. Rock ‘N Roll events generate LOTS of excitement and more importantly SALES!

There is full marketing support in the run up to an event with a pack that includes:

  • Step-by-step checklists for Franchisees to follow
  • Themed appointment cards
  • Banners and brochures to promote the event in your area
  • Merchandise to give away to customers on the day or in the run up to an event
Rock ‘N Roll Tool Storage Trucks
Diagnostic Roadshow Vans

Snap-on is the market leader in hand held Diagnostics equipment and our team of Diagnostics Sales Representatives (DSR) are there to help you with our Diagnostic Roadshow vans that feature our full range of Diagnostics equipment. You will be trained to sell our Diagnostics but should you need additional help to get a sale over the line, you can arrange a customer visit with the DSR for a full demonstration. Similar to the Rock N’ Roll Trucks, you can choose to run the DSR visit as a special event, with a marketing kit available to order as required.

Diagnostic Roadshow Vans

Sign-up now and become
a Franchisee at Snap‑on

Snap-on rewards people who make a positive difference.