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Marketing Communications Co-ordinator

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Job
details

Location:

Kettering

Job description:

As Marketing Communications Co-ordinator your role will include all aspects of marketing communications including social media administration, planning & coordination.

Duties & Responsibilities:

Social Media

• Take ownership for all forms of social media, ensuring a high level of activity is maintained every day. This includes preparing and planning the social media ongoing schedule by planning, developing and co-ordinating Snap-on’s presence in the digital space, utilising the corporate website, social media channels and the franchisee on-line portal.
• Plan, organise and deliver the weekly ‘KNOW’ newsletter and ensure this is sent via the appropriate channels on a weekly basis.
• When required, write fresh and engaging copy, design & deliver creative e-marketing campaigns using relevant channels, such as MailChimp.

Marketing

• Take ownership for conveying the organisations internal and external messages, ensuring a high level of activity is maintained every day.
• You will be in charge of producing high-quality content that engages customers and builds brand recognition across all channels from print to social media platforms.
• Develop and implement effective communication strategies for our sales network that build customer loyalty programs, brand awareness, and customer satisfaction.
• Prepare detailed media activity reports/schedules.
• Supervise projects to guarantee all content is ‘publication-ready’.
• Create communication strategies for new products, launches, events, and promotions.
• Respond to communication-related issues in a timely manner proofreading all marketing materials to ensure all are of the highest quality and 100% accurate.
• Maintain all marketing content for the digital platforms (Facebook, Instagram, YouTube etc.).
• Assist in creating promotional materials, including brochures and other marketing copy as required.
• Organise and plan the production of marketing materials by working closely with suppliers and other involved parties.
• Produce creative PowerPoint presentations for monthly sales meetings to maximise the launch impact of marketing promotions.
• Proof read all Marketing collateral as required, prior to collateral being sent to print – attention to detail is critical.
• When required, create ‘Part Numbers’ for new premium items / sales aids and work with the relevant departments to ensure they are set-up on the system and a PO raised for the supplier
• Source and develop POS merchandisers to meet price points specified by National Sales Manager/Marketing Manager and sales team.
• Update and maintain the marketing department’s documentation (including documents held on the Portal)

Person Specification

• Marketing Degree or equivalent working experience (minimum 4 years) within marketing communications and social media
• Able to confidently and professionally conduct formal presentations in meetings or at external events
• Has excellent interpersonal skills, good telephone manner, a calm approach and is a team player
• Has a highly professional approach able ensure that professional workplace relationships are not compromised with personal electronic or social media activity
• Has a high level of competency in ICT, specifically PowerPoint but also email, Word & Excel
• Is able to prioritise work, manage competing deadlines and use their initiative in a variety of situations
• Has an organised and methodical approach to administrative duties.
• Is accurate and has a high degree of attention to detail, always goes the extra mile.
• Must possess excellent communications skills both written and oral and must be proficient at working with others and have the ability to work on their own initiative
• Is experienced in dealing with confidential work and adheres to GDPR guidelines

In addition to their day to day role all Snap-on associates must work in an effective way and be able to demonstrate the following competencies which are fundamental to the successful running of their department/business unit.

Adaptability/Flexibility

•  Consistently remains open to ideas offered by others; supports and uses ideas to solve problems or address issues
•  Achieves desired results in the midst of changes in responsibilities, work processes, timeframes and performance expectations
•  Demonstrates openness to new organisational structures, procedures and technology
•  Learns and develops new skills or behaviours to adapt to constant changes

Attention to Quality

•  Completes tasks with a concern for all the details involved
•  Establishes and follows work procedures to achieve a high level of quality, productivity and/or service
•  Initiates action to correct problems and notifies others of issues as appropriate
•  Prepares deliverables with an eye to the customer and the company, ensuring accuracy and comprehensive outcomes

Communication & Influence

•  Communicates effectively, both verbally and nonverbally
•  Expresses thoughts clearly, concisely and in a timely manner, both orally and written, face to face, and through appropriate communication technologies

Continuous Improvement

•  Drives out waste through active participation in and the seeking out of opportunities to use problem solving skills and other quality improvement tools
•  Grows a culture of customer focus by actively pursuing and ultimately anticipating customer needs
•  Helps orient other associates into the continuous improvement culture; how to be agile, quality driven and customer focused

Contributing to Team Success

•  Keeps in mind that success is defined by the success of the entire team
•  Demonstrates cooperation and collaboration while participating in a group or team
•  Establishes and maintains productive working relationships
•  Demonstrates a personal commitment, both in thought and in action, to the success of the team

Safety & Working Conditions

•  Works safely as a condition of hire and continued employment
•  Accepts personal responsibility for safety
•  Elevates issues to eliminate or safeguard unsafe acts and conditions
•  Believes that work related injuries are preventable and, therefore, unacceptable

Service Excellence

•  Establishes and maintains effective relationships with customers at all times
•  Consistently shows a passion for getting things done & meeting commitments to others
•  Dedicated to meeting the expectations and requirements of internal and external customers
•  Gets first hand customer information and uses it for improvements in products and services

CV’s/letters of application should be sent to the HR Department at employment@snapon.com


General Data Protection Regulations (GDPR) Compliance
The data you supply will be used so we later communicate with you appropriately. Please check our PRIVACY POLICY for information on how we store, protect and manage your submitted data.

Application
form

Please send your CV and covering letter to employment@snapon.com.

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